Delivery Policy
Processing Time: All orders are processed within 10 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected.
Standard Shipping: 5 days. Express Shipping: 2 days.
Shipment Confirmation & Order Tracking: On request you can receive a shipment confirmation email once your order has shipped containing your tracking number.
Customs, Duties, and Taxes: KB Scientific is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns and Refunds Policy
Due to the specialist and, in some cases, hazardous nature of our products, we cannot accept returns of chemicals, reagents, or other hazardous materials where the customer has simply changed their mind.
If your order arrives damaged, defective, or not as described, please notify us as soon as possible with details and, where appropriate, photographs of the issue. We will deal with the matter in accordance with your statutory rights.
Contact Information:
If you have any questions about our delivery, returns, or refunds policy, please contact us at:
021 496 5441 or info@kbscientific.com
Togher Industrial Estate, Togher, Co. Cork. T12KPF2